How To Schedule A Ride
Transportation services are provided by way of a reservation type system and provided only to those who pre-qualify for either our Medicaid or Non-Medicaid Program. Transportation appointments need to be arranged 24 hours in advance, before transportation is needed. Emergency transportation is provided 24 hours/day, 7 days a week if family or friends are not available to do the transportation.
Contacting Us To Schedule Your Ride
Call the transit office at (850) 674-4496 as soon as you receive an appointment date and time. Make sure the appointments are made through the dispatcher and not through another rider or the driver. The only one who is responsible for the transportation is the passenger himself. All passengers are subject to our no-show policy.
Information You Must Provide When Scheduling
When an appointment is called in, the Transit Dispatcher needs to be provided with the following information, please have it available :
- Client's Name
- Escort's Name (if escort is needed)
- Address of Client
- Client's Phone Number
- Client's Date of Birth
- Medicaid or Gold Card Number
- Social Security Number
- Doctor's Name and Address
- Correct Time & Date of The Appointment
- Nature of Visit
Special Needs - Please let us know if a special vehicle is needed (i.e. wheelchair, stretcher, station wagon etc.)
Need to Schedule A Ride?
If you have been enrolled in the transit program, and need a ride, please contact the Calhoun Transit Department at the following number to schedule your pick up.
Phone : 674-4496 (M-F 8 to 5 CST)
Other Assistance Available
If you do not qualify under Medicaid or the Transportation Disadvantaged programs you may be eligible to receive assistance from other local organizations.
For more details please contact the Calhoun County Transit Department at the number below for further information.
Phone : 674-4496 (M-F 8 to 5 CST)